Terms and Conditions
1. Use of the Website
By accessing Staircasa, you agree to use the site only for lawful purposes. You are prohibited from:
Violating any laws or regulations
Transmitting harmful or disruptive code (viruses, malware)
Attempting to gain unauthorized access to any part of the site
2. Intellectual Property Rights
All content on this site, including text, images, graphics, logos, and software, is the property of Staircasa and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.
3. Product Information and Pricing
We make every effort to ensure product descriptions, images, and prices are accurate. However, we do not warrant that all information is error-free. We reserve the right to correct errors and update content at any time without notice.
4. Order Acceptance and Cancellation
We reserve the right to accept or cancel any order for any reason, including product unavailability, pricing errors, or suspected fraud. If your order is canceled after payment, you will be issued a full refund.
5. Shipping and Delivery
Estimated delivery times are provided for your convenience and are not guaranteed. Delays may occur due to unforeseen circumstances. Staircasa is not liable for any shipping delays or lost packages due to third-party courier services.
6. Returns and Refunds
We offer returns and refunds in accordance with our Return Policy. Please refer to the dedicated page for full details on eligibility, timelines, and procedures.
7. User Accounts
If you create an account on our site, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account.
8. Limitation of Liability
Staircasa is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to loss of data, profits, or business interruption.
9. Indemnification
You agree to indemnify and hold harmless Staircasa, its officers, employees, and affiliates from any claims, damages, or legal fees arising from your use of the site or violation of these Terms.
10. Governing Law
These Terms are governed by the laws of [Your Country/State], without regard to its conflict of law principles. Any disputes shall be resolved in the courts of [Your Jurisdiction].
11. Modifications to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes are made constitutes your acceptance of the new Terms.
12. Contact Us
For any questions about these Terms and Conditions, please contact:
Staircasa
Email: customer@staircasa.com
Phone: +1 (212) 555-7890